FAQs

Check the City’s website/waste calendar or use the Near Me Tool to search by your address. 

No, only during scheduled verge collections. Residents can use their tip vouchers for extra waste. 

Yes, you can apply for an additional or larger bin online. Fees apply. 

Soft plastics aren’t accepted in kerbside recycling. Hazardous waste can be disposed of at drop-off points listed on the City’s website. 

Yes, the City has an online waste calendar and reporting tools. 

Illegal dumping is when people leave large items like furniture, building waste, or white goods on purpose, usually in secluded places. Littering tends to be smaller items, such as food packaging, cigarette butts, and plastic bags. Occasionally, littering can be accidental. 

Fines vary depending on the severity and type of waste. Penalties can range from on-the-spot fines to prosecution under the Litter Act 1979 and Environmental Protection Act 1986.  

The City works hard to keep public spaces clean and safe. But when people litter or dump rubbish, it takes time and money to clean it up. This money comes from ratepayers and could be used for better things like parks, roads, or community projects. The teams responsible for clean-ups would much rather focus on work that benefits the whole community. 

We prioritise clean-ups based on safety, location, and available resources. The City aims to respond promptly but must balance this with other operational demands. 

We regularly review bin placements and install bins where needed. Community feedback helps identify areas that may need extra bins. 

We run school programs, workshops, and campaigns to raise awareness about responsible waste disposal and environmental protection. Reducing litter and illegal dumping allows us to redirect resources to more beneficial projects for the community. 

Yes! The City supports community-led clean-up events and provides resources for groups and individuals who want to get involved. Organisations include Coastal Waste Warriors, Mandurah Heritage and Environment Group, and KABC’s Adopt-A-Spot program. 

Yes, we work with Cleanaway to provide a School Education Program and have worked with other local groups to deliver tailored waste education. 

Community feedback is vital. Share your ideas through surveys, workshops, or submitting ideas through Mandurah Matters. 

Tip passes are issued to property owners (ratepayers). If you rent, ask your landlord or property manager for them. 

Pensioners receive 50% discount on general property rates. Contact customer service to discuss eligibility and available assistance. 

We continually review service demand and infrastructure needs, such as public bins. Expansion is considered based on population growth, zoning, and environmental impact. Right now, there are no plans for a second Waste Management Centre. 

The City’s Waste Management Centre in Parklands is the main hub for waste and recycling. This location was chosen based on zoning, environmental, and planning requirements, which isn’t feasible in south Mandurah. To help everyone manage their waste, the City encourages the use of weekly bin services and annual verge collections. 

We’re guided by planning regulations, environmental checks, and community accessibility. 

We're developing a Litter and Illegal Dumping Plan that includes education, enforcement, infrastructure improvements, and community partnerships. 

The City offers residents a full waste service, including weekly rubbish collection, fortnightly recycling, three verge collections, and four free tip vouchers. These services are paid for through your annual rubbish charge, which is part of your Rates Notice. If you have more waste than what’s included, extra fees apply. Making the tip free for everyone would significantly increase operational costs, leading to higher rates. The current system helps support responsible waste disposal, while keeping costs fair.